JUST BUILDING GROUP

Privacy Policy

Last updated: 8 April 2026
Just Building Group Pty Ltd  |  Factory 2/25 Virginia Street, Mornington VIC 3939
Phone: 0466 416 140  |  Email: info@justbuildinggroup.com.au
Website: www.justbuildinggroup.com.au

Just Building Group is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or engaging our services, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our website or provide us with your personal information.

1. Who We Are

Just Building Group is a family-owned building company based on the Mornington Peninsula, Victoria, Australia. We specialise in custom homes, home renovations and home extensions. We are a registered builder in Victoria and operate under the name Just Building Group.

2. What Personal Information We Collect

We may collect the following types of personal information:

2.1 Information You Provide Directly

• Your full name
• Phone number and email address
• Postal or property address (including the address of any proposed building project)
• Details about your building project, renovation or extension enquiry
• Any other information you choose to provide when contacting us or submitting a form

2.2 Information Collected Automatically

• IP address and browser type
• Pages visited on our website and time spent on each page
• Referring website or search terms used to find us
• Device type and operating system

This information is collected using cookies, Google Analytics and similar technologies. It is used in aggregate and generally does not identify you personally.

2.3 Information From Third Parties

• Reviews submitted via Google Business Profile
• Enquiries made via third-party platforms such as hipages, Houzz or similar building and trade directories

3. How We Collect Your Information

We collect personal information in the following ways:

• When you complete and submit a contact or enquiry form on our website
• When you call or email us directly
• When you book a free consultation
• When you engage our services and enter into a building contract
• When you interact with us via Google Business Profile or social media
• Automatically through your use of our website via cookies and analytics tools

4. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiry or request for information
• To arrange and conduct site consultations
• To prepare and provide quotes and proposals for building work
• To enter into and administer building contracts
• To manage and communicate about your building project
• To comply with legal and regulatory obligations, including those under the Building Act 1993 (Vic) and Domestic Building Contracts Act 1995 (Vic)
• To improve our website and services
• To send you relevant information about our services where you have consented to receive it
• To maintain business records

5. Disclosure of Your Information

We do not sell, rent or trade your personal information to third parties. We may disclose your information in the following limited circumstances:

5.1 Service Providers and Subcontractors

We may share relevant project details with subcontractors, tradespeople, engineers, architects, designers or suppliers engaged to work on your project. These parties are engaged to assist in delivering your building project and are expected to handle your information appropriately.

5.2 Professional and Legal Advisors

We may disclose information to our legal, financial or insurance advisors where necessary for business operations or to obtain professional advice.

5.3 Government and Regulatory Bodies

We may be required to disclose information to the Victorian Building Authority (VBA), local councils, WorkSafe Victoria or other government agencies where required by law or for the purposes of obtaining building permits, approvals or compliance certificates.

5.4 Required by Law

We may disclose your information if required to do so by law, court order or regulatory authority.

5.5 Business Transfer

In the event of a sale or merger of the business, your personal information may be transferred to the incoming business owner, subject to the same privacy obligations.

6. Cookies and Website Analytics

Our website uses cookies — small text files stored on your device — to improve your browsing experience and help us understand how visitors use our site.

We use Google Analytics to collect non-personally identifiable information about website usage, including pages visited, time on site and general geographic location. This data is used to improve our website content and user experience.

You can disable cookies through your browser settings, however this may affect some functionality of the website. By continuing to use our website with cookies enabled, you consent to our use of cookies as described in this policy.

7. Google Services

Our website integrates with several Google services, including:

• Google Analytics — for website usage statistics
• Google Maps — for displaying our location and service areas
• Google Business Profile — for displaying reviews and business information

Use of these Google services is subject to Google’s own Privacy Policy, available at policies.google.com/privacy. We encourage you to review Google’s policy if you have concerns about how Google handles data.

8. Third-Party Platforms

Our website may link to or include integrations with third-party platforms such as Trustindex (for displaying Google reviews). These platforms have their own privacy policies and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party platforms you interact with.

9. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. These measures include:

• Secure storage of physical and digital records
• Password protection and access controls on business systems
• Use of reputable third-party platforms for website hosting and form submissions
• SSL encryption on our website (https://)

While we take reasonable precautions, no data transmission over the internet is completely secure. We cannot guarantee the absolute security of information transmitted to us online.

10. How Long We Retain Your Information

We retain personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. In particular:

• Building contract records — retained for a minimum of 10 years in accordance with the Domestic Building Contracts Act 1995 (Vic) and related regulations
• Enquiry and consultation records — retained for a reasonable period to assist with any follow-up contact
• Financial and tax records — retained for a minimum of 7 years as required by the Australian Taxation Office
• Website analytics data — retained in accordance with Google Analytics data retention settings

11. Access and Correction of Your Information

Under the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you
• Request correction of any inaccurate, incomplete or out-of-date information

To make an access or correction request, please contact us using the details at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with our obligations under the Privacy Act 1988 (Cth).

In some circumstances we may be unable to provide access, for example where providing access would unreasonably impact the privacy of another individual, or where the information is subject to legal professional privilege. If we decline your request, we will explain the reason.

12. Complaints

If you believe we have not handled your personal information in accordance with this policy or the Australian Privacy Principles, please contact us in the first instance using the details below. We take privacy complaints seriously and will investigate your concern and respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au
• Phone: 1300 363 992
• Post: GPO Box 5218, Sydney NSW 2001

13. Children’s Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal obligations. The updated policy will be published on our website with a revised ‘Last updated’ date. We encourage you to review this policy periodically.

Continued use of our website after changes are published constitutes acceptance of the updated policy.

15. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy, please contact us:
Just Building Group
Factory 2/25 Virginia Street, Mornington VIC 3939
Phone: 0466 416 140
Email: info@justbuildinggroup.com.au
Website: www.justbuildinggroup.com.au

This Privacy Policy was last updated on 8 April 2026 and applies to all personal information collected by Just Building Group.